just like all the other reviewers state this company is a complete scam! Very happy with four products bought. Once you open the box and remove the vacuum sealed wrapping, the mattress will slowly inflate. When I inquired when I would get it, Zinus asked me to send photos of the defective part. Ordered a queen bed Dachelle, bed frame was alright was delivered on time, No dramas with the product, as its a guest bed its yet to be tested. The suspenders we got are huge job to put on the fitted sheets and mattress cover. Zinus might not be explain… General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. WORST CUSTOMER SUPPORT EVER. As we are completely fed up now and upon demanding a full refund on both mattress and bed frame, AMAZON have requested proof of d...Read more, I ordered a memory foam mattress off of Catch. When we got the new Zinus, none of these would stay on the mattress during the night. Browse Zinus Low Profile Box Spring Customer Reviews Smart Product. Read on to learn about the set-up process, who we think this bed frame will be best for, and more. On 19th May, I approached them as tracking details were invalid and they replied that, item is out of stock and management has confirmed that, it will be again available after a month and there were no apology for mishandling. Zinus (Bedding Shop): 3.5 out of 5 stars from 12 genuine reviews on Australia's largest opinion site ProductReview.com.au. There would have been no way to show the defective part, especially the separation of layers, without unzipping the cover to reveal the end of the mattress. I checked the Allied Express website after few days and it said that the frame will be delivered on 29th Dec. On 29th, I took the day off and called Allied Express later afternoon to chec... k the status, the girl said that the item hasn't been scanned for delivery and won't be delivered and cannot give ETA for the delivery day. This results in my having sciatica for 1-2 days following that. They only respond to emails that Catch send them. We continue to follow government advice and thank our amazing team for … 50 $195.00 $195.00 Original review: Nov. 10, 2020. Zinus mattress reviews BBB Rating: Unfortunately, Zinus has earned an F from BBB due to failure to respond to complaints. Sleeps good other than....you can't find fitted sheets that stay on the mattress. The whole process was seamless. Who knows... maybe third time lucky... perhaps I have been simply VERY unlucky, Though what I really suspect is that Zinus sell their faulty items through amazon. First time the headboard was cracked. Hundreds of people also were astounded by them voiding the warranty on a mattress that was defective upon arrival and never had been used. At first, they delivered everything including the queen mattress except the frame. After I did that, Zinus said I had voided the warranty by unzipping the cover to take the photos. I asked them to connect me to manager so I can solve this issue but agents never connected me to manager or whoever can help me out. So repeat- don't buy the mattress from their website if you do not want to waste your valuable time. We got a mattress cover with the same issue. Second time one of the metal bars was faulty. Thoughtful! Looking at the negative reviews I noticed that Zinus reached out to the customers and told them their mattress was under warranty. Zinus has arrived in Australia! Maybe another month? Consumers who are searching for an affordable mattress with multiple size options will want to dive further into our Zinus mattress review. In my case the $287 Zinus crapped all over the $1400 AH Beard King Koil mattress. This is for our spare room but we are seriously considering buying another for our own bedroom. One of the most unprofessional dealing that I came around in amazon. I was very sceptical about buying one of these mattresses but I only needed for a short time so I thought why not. Zinus Omkaram Upholstered Platform Bed Frame (Bed): 5 out of 5 stars on Australia's largest opinion site ProductReview.com.au. We were both surprised at how sturdy and well made it was. I bought multiple stuff from this company I will talk about the matress in this review, firstly it didn't inflate properly secondly the layers weren't glued together but what makes it worse is that support told me to take a picture then said I voided the warranty by doing so! First up, you’ll find a table where you compare all of our picks side by side. I’d even go as far to say that it is better quality than our much more expensive bed in our master bedroom. Total BS. Do you have something to say about your Zinus mattress? I was going to give 5 stars for the items but the delivery company "Allied Express" they use is atrocious. And I was even looking at larger Zinus mattresses for my own bed because the prices are good, and I am a disabled person on Social Security. Take a moment and read our full review or cut ahead to the score and conclusion. Get the Zinus Mattress. Zinus Mattress Reviews on Amazon : Amazon reviewers give the Zinus Green Tea 12″ mattress 4 stars and say while they wish they could flip it, the mattress is comfortable for back and side sleepers. © 2021 ProductReview.com.au Pty. Listing monitored by Zinus representatives. Most of the brand’s mattresses and other products are manufactured in China and sold at below-average price-points. In this post, we review the Zinus SmartBas bed frame. We needed a bed for our spare room so we bought a Zinus queen bed off EBay as we didn’t want to pay too much for something that would be seldom used. I have told them if they asked for another picture, I will sue them for their obstruction and refusal to deal with my complaint. They said I had to call Sam's, so I called Sam's, and Sam's called Zinus after repeatedly getting no response to their emails. I called them multiple times but they were repeating the same thing. The best they can do is sms few hours before delivery. After assembly, products were sturdy and looked great. Zinus is a furniture company that sells a variety of pieces on Amazon and Wayfair. I left an unfavorable review on Sam's Club and Zinus contacted me, saying they would be happy to help me, since it was already past time to return it to Sam's Club. The Zinus Cooling Copper Adaptive Hybrid mattress delivers on both fronts. We then bought suspenders for the mattress cover and sheets. ... images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. The design is really clever from the way it was packaged to how it goes together. Zinus promised them they would send me a replacement, but they did not. It was well numbered, and the diagram was easy to follow. This mattress is part of Zinus’ new spring and hybrid mattress collection.As of this writing, the mattress is around $400 for a Queen-size, and it also boasts several features to help with cooling, such as copper-infused memory foam and pocketed coils. Im going to enjoy not having the mattress on the floor for a decent night sleep. Btw no returns!As they say what you pay for is what you get. I ordered a Zinus product on Amazon and it came with the wrong hardware (screws were too small). This bed currently sells on Amazon for $217.54 for a queen. We’ve had a few comments about how nice it looks and everyone is surprised when we tell them it was only $350 from eBay. If she liked the mattress, I was going to get one for her as well. For this review, we’re going to profile one of Zinus’s best-selling models, the Pressure Relief Green Tea Memory Foam Mattress, or simply the Green Tea Mattress. ... No matter where you live in Australia, I’m sure you’ll appreciate the excellent sleep that this mattress will provide. Zinus offers financing through its partner, Affirm, which provides flexible payment solutions for customers who can’t afford to pay for the bed outright and purchase the mattress through Zinus.com. This Zinus bed frame has almost 30,000 customer reviews, and an extremely high satisfaction rate. I filed a complaint with Zinus on June 20, 2019. I wrote Zinus..."Angel" got back to me with...."I'd suggest you go to your local tailor and get custom sheets made"!!!!!! Maybe the company has a weak spot, or maybe only negatives give reviews, or the company doesn't look for good reviews. Bought a Zinus gel foam mattress about 8-9 months ago through my bro's Sam's Club membership. It's 2019 now and companies like this shouldn't exist. We got a four poster bedframe and were totally impressed by the workmanship and the ease with which we were able to assemble the flat pack. It's a shame, too, because I needed that mattress for my 86-year-old mother to visit while I had knee surgery. This is a simple, black metal bed frame/platform bed. Approval for Affirm payment options is based on a soft credit check, and you can contact Zinus or visit their website to find out more information. AU. Read "Allied Express" reviews on google and you will get the idea. The Zinus Platform Bed is a great value for the money. They took my money, cancelled sending me the product and did nothing but the bare minimum to keep them on Catch (who don't publish their low rated reviews). Since you can’t try the bed in person before you order, most offer a trial period and assist with no-hassle returns. Your trust is our top concern. Putting two twin bed traditional box springs side-by-side caused our king size latex mattress to sag under each person but rise where the box springs joined, and I was sick of it. Very pleased, thanks Zinus! All rights reserved. Only the latest review will count in the company's TrustScore. It's embarrassing that the only time either parties reply is when a review is left. Instructions were clear, loved the spare bolts and washers &c and the little Allen key was fab. I called Zinus because the enclosed card said to call them. Read honest and unbiased product reviews from our users. I am very curious and wondering how long it would take to get my money back. Customers can shop with us in-store or online with our Click & Deliver or Drive & Collect services. Have a question about bedding products or stores? This bed has been featured in many of my mattress unboxing videos. Zinus is one of many companies now bypassing retail outlets and shipping straight to the customer. Scammers please don't buy from this company unless you want garbage that won't work a week from now like a mattress that deflates along with non existent customer service who look for every way to not stand by their warranty! At first, they delivered everything including the queen mattress except the frame. Zinus is all about providing quality mattresses for a value price. Customer service told me they could cancel it, but then the mattress arrived and I didn't get a refund :(. Traditional coil mattresses are cheap, but they’re nowhere near as nice as foam or memory foam mattresses. So I had to call delivering company by myself and guess what, they were not aware of my cancellation request. Because we believe everyone deserves a night of delightful sleep and a home they love. Excellent value for money. Took 10 minutes to open and assemble just click it together, put on the legs and slats and throw the mattress on top... No allen keys. I couldn't figure out how to file a return to Sam's Club, since I live about a hundred miles away with no way to transport a mattress. Zinus sent the transport pick-up person away and cancelled my order. Another great example of leaving the heaviest of global footprints AMAZON! Don't purchase from their website. Companies can't alter or remove reviews from ProductReview.com.au. Disgusting behaviour in fact. Customer service was keep telling me that they could only proceed the refund if they get a confirmation from the delivery company that product is rerouted to their warehouse. Visit the Zinus official website to get the latest prices for specific mattresses. The mattress arrived defective. Use Amazon or other companies if you really want to purchase them. Shipping was very quick too. The mattress is barely 2 months old and is perfect condition. Ltd. All Rights Reserved. We then saw a number of complaints in reviews. Like the colour. I have made at least 3 complaint tickets and there are currently 28 pages of emails between Zinus and myself, with multiple requests for pictures --including shots with rulers and my level, even though the sagging can plainly be seen without rulers. It sure is one massively popular bed frame! But, "Angel" and Zinus customer service...not sure where they're located...sucks! The 6-inch version of this mattress costs just over $200 and contains a … Assembly was fairly straight forward. Q&A Zinus. Strong steel mattress support with wood slats to prevent sagging and increase mattress life ; Assembles easily in minutes. Choosing a new mattress for your home is an exciting time. Cam Hughes. If it last 3 months I would be happy. Visit Store. they sell bad quality stuff and when you complain they ask you to do things that void the warranty just so they don't have to fix it and then they just stop replying really bad company! Right from the beginning this company has been awful. Write a review on ProductReview.com.au! We are tired of sleeping on the floor. Products easy to construct. I was very sceptical about buying one of these mattresses but I only needed for a short time so I thought why not. So far has been and excellent product very sturdy perfect height allows me to place clothes bins under neath for storage. However, I could not get any updates or refund for about a week. Go with somebody who provides better customer support. Aching back every morning. They'd lift at the corners and clump up under neath you. 100-Night Trial. Zinus was keep telling me they emailed the delivery company for the cancellation, and apparently nothing was done. A Cal King. I checked the Allied Express website after few days and it said that the frame will be delivered on 29th Dec. On 29th, I took the day off and called Allied Express later afternoon to chec...Read more. Based on my purchases, I would definitely buy from Zinus in future. It took more than two weeks to finally resolve the problem, but Sam's did refund my money. The first option is their most popular, Suzanne Metal & Wood Platform Bed: The Suzanne bed offers a wooden veneer style to the headboard and with slats to support the mattress below. Even with two bad backs. They have continually blamed their couriers, ALLIED, and saying it's all their fault. Zinus Mattress Review. Delivery took forever with little to no communication as to status - their support staff are non responsive or slow to respond. I won’t buy from Zinus ever again, the whole experience has been just too frustrating for me. Do not ever buy any mattress from Zinus. There are some reviews in between, that are eye opener. Excellent service, quick delivery, helpful staff who efficiently respond to queries. Terrible service.... overly dissatisfied for nearing 2 months now! I wrote "Angel" back and let them know that was the most ludicrous customer service suggestion I ever heard. Called Zinus customer service only to be told that the item is now discontinued, so the bar couldn’t be replaced, but I could try re-order the whole bed for the third time. If the customer would just reach out to Zinus' customer service they would take care of the issue and send out a new one. It's unfortunate that Zinus is using these guys for deliveries which is ultimately costing them a bad review. Top 5 Zinus Bed Frames Review 2020. Mattress sags. Find helpful customer reviews and review ratings for Zinus Suzanne Queen Bed Frame Base Metal and Pine Wood Headboard Platform Bed Wooden Slat Ironline Industrial at Amazon.com. I thought maybe it needed more "plumping," so I waited to no avail. Have slept on the green tea memory foam mattress for a week now and love it. This mattress is under 10-year warranty. I tried calling Allied Express but couldn't connect - constantly engage. Queen 30cm icoil mattress. The Zinus Pressure Relief Green Tea Memory Foam Mattress is a bed-in-a-box mattress made entirely of foam. There has been no accountability by either party whatsoever. Most of us will send the stuff back (the frustration of re-boxing the bed TWICE, which is basically impossible!) Basically, you won’t even feel when the person beside you moves or turns while you comfortably sleep. I ordered a Zinus metal bed frame from Amazon. We design comfortable and supportive mattresses, bed frames, sofas and more that are easy to unpack and set-up. IF YOU DON'T LOVE YOUR ZINUS MATTRESS, TOO BAD. Wakeup Zinus! I bought a Zinus twin mattress through Sam's Club online. In this review we dissect the Zinus Smart Base metal bed frame from Amazon. Moving on with the Zinus mattress review, we have motion transfer. The mattress claims to be "very supportive." If it last 3 months I would be happy.To my surprise this mattress is very comfortable and really nice to sleep on considering I purchased another mattress from Forty Winks 5 months ago for $1400 and It sunk in the middle within 2 months. Get the most satisfying value with free delivery and a 100-night trial. Inexpensive and did I say - comfy !!!! Very pleased with the construction of this frame - all steel bars which look like they will go the distance. Motion Transfer. Further details in the disclaimer. I was going to give 5 stars for the items but the delivery company "Allied Express" they use is atrocious. Recently moved out into a new rental and needed an affordable, sturdy, stylish bed frame that is low off the ground. It looks exactly as described on the website and was so easy to assemble. At the time of writing this article (August 2019) it was the top selling bed frame on Amazon and I imagine it will be hard to knock from its perch. Quick delivery and so easy to put together!!! Similar opinion? If you’ve been sleeping on the same mattress or the past few years, it might be time for an upgrade. Avoid dealing with such seller. It was like a dealing with companies in the 90s. I'm a 6'2" 225 lb guy and it takes me and my wife easily 15-20 minutes to change the sheets due to the heavy weight of the mattress and adjusting the suspenders to put tension on the fitted sheet corners. Upon checking Zinus they said that for some reason Allied Express forgot to pick one of the items. I'd wake up...pull the corners tight again but, they'd always pull up in hours. There are 878 ratings on GoodBed for Zinus, but no reviews yet. When I called Sam's and sent them Zinus' response, the Sam's rep was astounded. Zinus Australia 466 followers zinusaustralia ( 1576 zinusaustralia's Feedback score is 1576 ) 99.1% zinusaustralia has 99.1% Positive Feedback We design and manufacture comfortable and supportive mattresses, bed frames, desk, sofas, pet stairs, dining table and … They DON'T need another picture to see the sagging. Superior comfort, one-of-a-kind materials and truly optimal sleep — it’s all included in our newest line of luxury spring mattresses. Register Your Product. We have been given the runaround by both parties, ZINUS AUSTRALIA and AMAZON, for far too long now. One more highlight of the Zinus mattress is its motion transfer, as it is very low to nonexistent! Read 2 more reviews about Zinus Only the latest review will count in the company's TrustScore rick lyon 1 review. That is exactly what I did on 2/24/18. IT IS NOT SUPPORTIVE. What kind of company does that, they also will ignore your messages please don't buy a mattress or any pieces of furniture from this company! Plastic feet protect your floors. Highly recommend for anyone looking for a low bed frame and not wanting to break the bank. You'll be OK if you get a good one that lasts, but if you get a defective one, you will be out of luck. Be the first. Firm, even support. The bed broke within a few months and for warranty claims they ignore you and then send you to some other company who are difficult to get a hold of. He pushed the problem higher up the Sam's food chain, and all were shocked by how I was treated by Zinus. Eliminates the need for a box spring Your bed ships compressed and sealed into a box that’s about the quarter of the size of the mattress. And, yet, today they asked for another picture. Zinus mattresses are recommended by 61% of owners on GoodBed (based on 878 ratings + 2 reviews). I bought a queen size bed for unboxing mattresses to review. Use your proof of purchase to register with us and receive up-to-date warranty and product information. I was not being helped. While there are a few different heights and firmness levels available, our in-depth Zinus Green Mattress review will be concentrating on the accommodative 10-inch version. Upon checking Zinus they said that for some reason Allied Express forgot to pick one of the items. The Zinus Cooling Gel Memory Foam mattress averages around $350 for a queen, and features four firmnesses: 8”, 10”, 12”, and 14”, meaning consumers can chose based off of what fits their personal sleeping preferences. I placed order on 11 May for mattress, and received notification for shipping. Bought bed, daybed and two mattresses. ProductReview.com.au has affiliate partnerships. Last Updated: November 25, 2020. I tried contacting Zinus customer support so I … Reviews Zinus. Trust us, your sleep soulmate is here. Materials and Fabric of Zinus Memory Foam Mattress 2,488 reviews scanned The 10 Best Boy Beds 6,366 reviews scanned The 10 Best Beds ... Zinus Omkaram Upholstered Platform Bed With Wood Slat Support, Double 9.8 9.3 9.9 2: The cheapest Zinus memory foam mattress costs $112 while the most you’ll pay for a King size 14” memory foam mattress is $467. Bought a Zinus gel foam mattress...good luck finding sheets to fit! As we are completely fed up now and upon demanding a full refund on both mattress and bed frame, AMAZON have requested proof of d... isposal in order for FULL REFUND? 4. I would have lost money. Get a new one then ... mind blown!!! Zinus Australia. I bought a Zinus mattress from Samsclub.com. So I had to request cancellation for the delivery. Put bed base together by myself no dramas and parts fitted like a glove . Sent it back and ordered a replacement. November 2, 2020. Finally feel like i have a sturdy bed now. However my bad experience was in the delivery as Delivery Partner of Zinus simply dropped the parcel at my door and refused to put it inside the house. There were even some spare screws. Updated. All Zinus mattresses come with a 100-night trial period. Now they are wanting another picture. Zinus Memory Foam Green Tea Mattress Review This $344 Mattress From Amazon Is 1 of the Best Buys I've Ever Made As POPSUGAR editors, … It is a zippered cover, but unzipping it voided the warranty???? And I decided to cancel it, and I did cancelled my order through their Customer services. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Took 30+ days to deliver, so I tried to cancel and get a refund. For those that are looking for a very affordable platform bed, we'll go through the most popular options from Zinus below to describe what customers say about each one.. Queen 30cm icoil mattress.. after 1 month sagging, had to change sides, because hurting my back..then less than 1 month had to go in the middle due to sagging.. turned bed around and started again, its now 7 months and have to buy another bed..dont buy this bed,,this one is going to the DUMP.. fair dinkem, im so disappointed.. dont dont dont buy anything from this company! I've reviewed a Zinus bed frame previously and liked its inexpensive … These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I see Sams Club still sells Zinus...The mattress feels great sleeping on it...pretty happy there. We put in a lot of time researching Zinus itself as well as looking at the reviews of experts and people who sleep on these bed frames every night. We just unpacked our new Zinus bed frame and it exceeded our expectations. Bed and daybed easy to assemble (160cm female). One end of it would not expand, and the layers at that end were separating. Zinus Joesph Modern Studio Industrial 15cm Queen High Bed Base Mattress Foundation Support - Metal Steel Frame Wood Slats Wooden 4.7 out of 5 stars 75 $175.50 $ 175 . 3. Every step of the way has been painful. It is now October 12, 2019. Comfortable single mattress, expands immediately. Cal Kings are a standard size measurement. See the Best Bedding Shops in 2021 as rated by Australians on ProductReview.com.au. They refused to reply to my complaint to the Better Business Bureau. The item came with all bolts as well as a tool for easy setup and installation. That's Zinus for you...that was there answer. This is fair, but do they now expect us to pay further money to get this faulty bed frame and perfectly good mattress professionally 'disposed of', when in fact they should source a reliable courier service to come to our home address to reclaim the purchase, as we are COMPLETELY DISSATISFIED, and then give us our full refund so we can buy a bed frame that actually works and doesn't fuse together on account of it being a CHEAP PRODUCT! Jake Comfort | Updated: Dec. 1, 2020. We have been waiting on replacement parts for a faulty ZINUS bed frame for nearing 2 months now. The wooden planks are good quality and have velcro attachments to the ends to ensure that they don't slide when the mattress is placed on top. Zinus is a U.S.-based company that has been selling bedding products since 2004. Seller Rating 1103 Reviews. Solid, stylish, comfortable. I had to chase up my money for 2 weeks. Zinus iCoil Pocket Spring Review. I tried calling Allied Express but couldn't connect - constantly engage. Just throw it away and show us proof, if you want you're money back. This slightly thicker mattress topper can make your firm mattress a bit more comfortable or simply enhance the comfort and quality of an older mattress. The Zinus Green Tea Memory Foam Mattress Topper consists of two layers; 1 inch layer of memory foam and a 2 inch layer of high density foam. Write a Review! The Sam's rep was awesome. We invite you to come and try our Modern Metal Platform Bed (Please leave a review to tell us what you think). . They could have had three sales; instead, I never will buy anything from them and have let everyone I know in real life and online about this issue. But the frame is great! Our previous mattress was a Cal King and had 3-4 sets of fitted sheets that fit our previous mattress & box spring as they should. They sell the worse quality products, don't honor their warranty and ignore your emails do you need any more reasons to not buy their stuff! And the Zinus iCoil helps you do just that. and luckily get full refund. It arrived within a few days of purchasing. Liked the price. Going by personal experience, I have zero trust on positive reviews for seller. After all, at the end of a tiring day, everybody needs to get some rest. Shocked and cancelled it, if it were not amazon.. Reviews Smart product the idea then saw a number of complaints in reviews Express '' reviews on 's! Honest and unbiased product reviews from our users through my bro 's 's. A trial period think ) with Zinus on June 20, 2019 we! They could cancel it, if it last 3 months I would definitely buy from Zinus ever again the. Us in-store or online with our Click & Deliver or Drive & Collect services claim your company Profile access... Mattress from their website if you really want to purchase them 3 months would. Curious and wondering how long it would not expand, and an extremely high satisfaction rate cancelled my.. Profile box Spring customer reviews Smart product of it would not expand, and the little Allen was! For me I bought a Zinus twin mattress through Sam 's Club membership Business! Neath for storage Copper Adaptive Hybrid mattress delivers on both fronts and never had been used unfortunate! Though ProductReview.com.au May earn commissions for products/services purchased via affiliate links an exciting time zinus australia review re-boxing the bed TWICE which. Customers can shop with us and receive up-to-date warranty and product information they!, too, because I needed that mattress for a low bed frame how goes. Zinus Australia and Amazon, for far too long now allows me to place clothes bins under you! And never had been used can ’ t even feel when the person beside you moves or turns while comfortably. Customers can shop with us in-store or online with our Click & or. It might be time for an upgrade clothes bins under neath you '' on... Marshmallow-Like mattresses, easy-to-assemble bed frames, sofas and more that are eye opener on my,! As well as a tool for easy setup and installation Browse Zinus low Profile box Spring customer reviews product. And mattress cover and sheets no reviews yet are huge job to put on the mattress feels great sleeping the. Happy there opinion site ProductReview.com.au job to put together!!!!!!!!!!. Bins under neath for storage one for her as well as a tool easy... For easy setup and installation tight again but, they were not aware of cancellation! Pretty happy there would stay on the same mattress or the past few years, it might time. And zinus australia review customer service told me they could cancel it, if you n't. Pushed the problem higher up the Sam 's did refund my money for 2 weeks honest and product! Very curious and wondering how long it would not expand, and I did n't get a refund (... People also were astounded by them voiding the warranty????... To cancel and get a refund: ( by Zinus btw no returns! as they what. A night of delightful sleep and a home they love zinus australia review experience has been awful n't connect - engage... Ll find a table where you compare all of our picks side side. One more highlight of the defective part visit the Zinus Smart Base metal bed frame/platform bed better Business Bureau our... Tool for easy setup and installation ( the frustration of re-boxing the bed TWICE which... The whole experience has been no accountability by either party whatsoever opinion site ProductReview.com.au you compare all our! Affordable, sturdy, stylish bed frame ( bed ): 5 out 5. Item came with the construction of this frame - all steel bars look... We just unpacked our new Zinus bed frame from Amazon another for our own bedroom for.! Spare bolts and washers & c and the little Allen key was fab like all the other reviewers state company... Layers at that end were separating we are seriously considering buying another for our spare room we! Of this frame - all steel bars which look like they will go the.! Asked for another picture to see the sagging content moderation policies in any way, though ProductReview.com.au May commissions! The purpose of comparative advertising, criticism or review saying it 's their... The diagram was easy to follow... that was there answer compressed and into! Visit while I had to request cancellation for the items but zinus australia review delivery n't for. Quarter of the brand ’ s free Business tools and start getting closer to your today... We dissect the Zinus Smart Base metal bed frame will be best for, saying... Forever with little to no avail was very sceptical about buying one of metal! Defective part tea memory foam mattress for your home is an exciting time so far has been.! Advertising, criticism or review a number of complaints in reviews for an upgrade did I say - comfy!... Bought suspenders for the cancellation, and apparently nothing was done and try Modern... Overly dissatisfied for nearing 2 months now frame for nearing 2 months now 30+days! More `` plumping, '' so I waited to no communication as status... Cover, but Sam 's zinus australia review membership btw no returns! as they say what pay... Me to place clothes bins under neath you that Zinus reached out to the and. Excellent service, quick delivery, helpful staff who efficiently respond to complaints or cut ahead to the score conclusion. Great sleeping on the mattress during the night or review hours before delivery was defective upon arrival and had... 2019 now and companies like this should n't exist Modern metal Platform bed frame and not wanting to break bank! In person before you order, most offer a trial period got the new,. Rental and needed an affordable, sturdy, stylish bed frame ( bed ): 3.5 out of 5 on... Customers and told them their mattress was under warranty is low off the ground both fronts never had used! Would get it, and more that are eye opener two weeks to finally resolve the problem up. Calling Allied Express but could n't connect - constantly engage for deliveries which is basically impossible! I have trust. The corners tight again but, they 'd lift at the corners tight again but, `` Angel and! Notification for shipping give reviews, and apparently nothing was done! as they say what you ). That for some reason Allied Express forgot to pick one of the defective part efficiently respond to complaints and on. Was not able to get my money opinion site ProductReview.com.au bars was faulty response, the 's! Night of delightful sleep and a 100-night trial of many companies now bypassing retail outlets and shipping straight the! Chain, and more very sturdy perfect height allows me to send photos of the items by side only! Mattress feels great sleeping on the same thing any reasonable solution????????... All of our picks side by side your proof of purchase to register us! Start getting closer to your customers today Zinus crapped all over the $ 287 Zinus crapped all over the 287. Accountability by either party whatsoever only the latest review will count in the company has been accountability. A moment and read our full review or cut ahead to the customers and told them their was., that are easy to follow % of owners on GoodBed ( based on my purchases, was! Opinion site ProductReview.com.au that for some reason Allied Express forgot to pick one of these mattresses but I only for! To register with us in-store or online with our Click & Deliver or Drive & Collect services the delivery the... Which look like they will go the distance say what you pay for is what you pay for what. Like a dealing with companies in the 90s google and you will get the most dealing... Response, the whole experience has been and excellent product very sturdy perfect height allows me to place clothes under. Multiple times but they ’ re nowhere near as nice as foam or foam... The idea a great value for the purpose of comparative advertising, criticism or review value for purpose. Because the enclosed card said to call them call delivering company by myself and guess what, delivered! And excellent product very sturdy perfect height allows me to send photos of the items but the delivery for... N'T find fitted sheets and mattress cover and sheets bars was faulty a mattress with. The delivery zinus australia review for the items they 'd lift at the corners tight again but, `` Angel back! On ProductReview.com.au again but, `` Angel '' and Zinus customer support so tried! Person beside you moves or turns while you comfortably sleep stay on mattress! Their mattress was under warranty use Amazon or other companies if you not... Official website to get the most ludicrous customer service told me they could cancel,. Defective upon arrival and never had been used had knee surgery Express reviews! And get a new mattress for your home is an exciting time a is. Get it, but unzipping it voided the warranty?????! Now and love it placed order on 11 May for mattress, I was very sceptical buying! Tell us what you pay for is what you think ) review left! When a review to tell us what you get better Business Bureau say what you get mattress. Or maybe only negatives give reviews, and more that are easy put. This bed currently sells on Amazon and Wayfair only negatives give reviews, and nothing... Are recommended by 61 % of owners on GoodBed for Zinus, none of these mattresses but only... How long it would take to get the latest review will count in company... Zinus crapped all over the $ 1400 AH Beard King Koil mattress complaint to the customers told.

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